Walmart Destination: Your Fridge.
MIAMI — With the rise in ride share delivery services such as UberEats, Instacart, DoorDash, and more, Walmart is striving to stay-in-tune with this food-delivery rush. With more than a million customers placing InHome Delivery orders from Walmart within several East Coast cities, Miami has become the next target for the groceries and goods giant. Online shopping is nothing new to Miami residents or anyone with a credit card and an Amazon account. But Walmart aims to take home delivery a step further. Though online shopping on Ebay, for example, offers free and reliable delivery, customers ordering groceries online from Walmart would have to pay a fee and cover the cost of a special door lock, which will enable the Walmart delivery employees to enter the customer’s home and makes their way towards the fridge. In other words, an absolute stranger will have access to your home, business, place of work, etc. However, the Walmart deliver employee will be equipped with a camera that the customer can access from a special app and be able to track the employee’s progress towards the customer’s refrigerator. Furthermore, each delivery placed by the customer will planned and scheduled at the time of the online purchase. Thus, customers can rest assured that Walmart home delivery personnel won’t be walking in on them at the wrong time. Customers were wary at first during pilot tests runs in new Jersey, as premises owners didn’t appreciate strangers walking into their homes or place of business when they are not there. But according to a Walmart executive leading this new concept in home delivery, Walmart quickly gained their customer’s trust, as there are strict requirements which the delivery staff must meet before being assigned to this style of home delivery service. In a nut shell, Walmart is eager to capitalize on the home delivery boom and the success of its grocery business, which accounted for 50% of its yearly turnover.
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